Lasting Image Salon understands that sometimes schedules change and therefore requests at least 24 hours notice when canceling or rescheduling your appointment. For specialty or multiple services we require 48hrs for cancellation and a credit card is required to hold your appointment.
Appointments canceled after the request time frame will incur a charge of 50% of the service amount or for which clients are a “No-Show” for will incur a charge of 100% of the service amount.
Please note that appointments made within 24 hours may instead be canceled or modified at least 4 hours prior to the appointment time in order to avoid a charge of 50% of the service amount.
Group bookings of four or more people require a notice period of 72 hours (3 days). For each guest that fails to show without required notice a charge of 50%-100% of the service amount will be incurred on the card used to reserve the booking.
Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 100% of the service scheduled.
Here at Lasting Image Salon we will do everything we can to accommodate appointment changes and cancellations as required. Please give us a call at your earliest convenience to modify or cancel your appointment.
*There will be a $30 fee for all returned checks.
Thank you for your respect and understanding!